What are ‘On demand Services’?
The On-Demand Service can be defined as an online business and economic activity supported by tech companies that can satisfy consumer demands through the immediately delivering of products and services. Supply is carried out through an agile and intuitive digital network supported with existing infrastructure networks.
On-demand business app-based and web-based platforms act as a moderator between customers and business which provides product or service being used by the customer. Customer doesn’t need to spend time or effort for receiving the product. They’ll just prefer to pay very minimal fee for a faster and efficient procedure offered by this type of platform.
What makes On-Demand technology solutions so unique?
On-Demand service uses technology in a way that conventional competition can’t.
Importance for Service Provider
This technology does not build solution from grass root level, nor does it require service provider to fit into an inflexible off-the-shelf “product.” Instead, it maintains a library of technological sets of solutions. Such libraries can be easily customized and assembled to meet needs of both seller and customer which will ultimately lead to lower costs and reduced time in development.
On-Demand services enables you to develop a message and helps communicating it to your target audience. Through such flexible technology, it easy for customers to respond, and hence for you to visualize and understand the results more quickly and appropriately.
This model will help start-ups to adapt and revolutionize faster hence enabling them to deliver best and satisfactory services to customers across businesses and competitors. All the data is stored and secure on cloud while customers enjoy the agility of your services. Hence on Demand solutions enable the customers to access your business services 24/7.
Importance for Users
Customers can easily review a service or product using this technology just with few taps on their devices. Such convenience saves time and cost to travel to attain the product. Customers no longer have to stand in line at counters or wait for a bus at stand. Finding the best restaurants or service providers is not a problem anymore. It is all just a tap away whether we are getting groceries or food. It is all delivered at our doorsteps. Providing users with the option to schedule a pickup for laundry, this technology adds to their comfort.
Most important features of on-demand technology are:
- It has simple and user-friendly Interface
- Provides with Order History
- Allows Order Tracking
- Payment Gateway Integration feature makes it robust.
- Promotions and Discounts attract more customers
- Feedbacks and Reviews help in improvement for businesses.
- Notifications for new products based on customer’s interests
- And Many More
On Demand solutions support many industries like laundry Business, Tutor finding, Transport business, Food delivery and Electrician finding etc. This provides a complete end to end solution for both business and public.
There are several ways to optimize business services, like, using bulk messaging can be used to keep regular track of targeted audience and update them about the product, upgrades, promotions, and new launches for the both small and huge brands.
Most attracting benefits of this technology are:
- Optimal presence in market
- Fast connectivity (response time) with customers
- Scalability and customizability
- Keeps customers updated on your services and promotions
- User-friendly web-based and app-based application
- Many more
On-Demand Service Apps
Most trending on-demand service apps are:
And other like these
Recent Trends in Usage
According to a study published by Harvard, nearly half customers of this technology are Millennials and almost 20 percent users are aged over 55 years. Furthermore, 39 percent of consumers live in small towns or cities or in rural areas. 65 percent people are using internet in 21st century and they are desperate to solve their daily issues at online platforms. Hence evolution of this technology has solved major problems for mankind, and it keeps accelerating day by day.
The smart phone markets have also posed a few benefits, after all. The fact that there is an app for everything now-a-days, which allow us use services and enjoy them while rest of the details are handled by some other group, has made our lives quite easier. Then again, it isn’t very easy to create an on – demand service app or web-based platform, but once you succeed in it, you can open yourself to stupendous amount of growth.